Contact with A-FTNSS
Please also see our frequently asked questions to get your answer even quicker!
Talk to a human!
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Get in contact now!
Get in contact trought our website chat. This is the FASTES way for us to get back in contact with you. Average: 10min reply.
Contactform
Get in contact with A-FTNSS trought our contactform. This is our second fastest way to get in contact. Average: 60min reply.
Business
Get in contact about business inquiries. We are a young and growing brand. Would like to talk about possibilities?
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Get in touch with A-FTNSS
Common queries answered
Frequently asked Questions
For most of the European countries we provide 1-2 days delivery.
Bought on Amazon
If you have bought your products on Amazon, most of the time it will be only one day delivery!
Bought on a-ftnss.com
1 day delivery
The Netherlands
1 – 2 days delivery
Germany | United Kingdom | France | Belgium | Luxembourg | Denmark | Finland | Norway | Sweden | Spain | Portugal | Italy
1 – 4 days delivery
All other countries
Exchange policy
If you would like to exange your products we are here to help!
Please visit our exchange page here
Return policy
If you would like to return a product no worries. We have a very polite policy for returns.
Please visit our returns page here
If you entered a wrong shipping address please get in contact through our chat of trough mail. If we haven’t shipped the product yet we can change your address. Otherwise we will find the solution!
When you have ordered your product(s) before 16:00 (+1 European time), we send out the package the same day.
After that we send out the order you will receive a tracking code by mail.
Yes! We ship world wide!
Yes! If you have purchased several items we send all the items in one order